From: _____________________ (optional)*
Phone Number or Email Address: _____________________ (optional)*

* Your response will be kept anonymous in the analysis. Including your contact info is optional. However, we will need this in the event that we have questions on your survey that may hinder us including it in the survey.

GENERAL INFO
How long have you had a retail packaging and shipping operation?

Less than 6 months ______
6 months to 1 year ______
1 year to 2 years ______
2 years to 3 years ______
3 years to 5 years ______
6 years to 10 years ______
11 years or more ______

STORE CATEGORY
What income group do you place your store for December Sales? This means "gross sales," and not profit.

1. $20,000 or less ______
2. $21,000 to $30,000 ______
3. $31,000 to $40,000 ______
4. $41,000 to $50,000 ______
5. $50,000 to $60,000 ______
6. $61,000 to $75,000 ______
7. $76,000 to $100,000 ______
8. $100,000 or more ______

DAILY PERCENTAGES

Write your daily sales as percentages for the entire month. Please calculate these to two digits to the right of the decimal place, if possible (1.98% instead of 1.9% or 2%). Make certain that your daily percentages total 100% for the month.

Dec. 1 ______%
Dec. 2 ______%
Dec. 3 ______%
Dec. 4 ______%
Dec. 5 ______%
Dec. 6 ______%
Dec. 7 ______%
Dec. 8 ______%
Dec. 9 ______%
Dec. 10 ______%
Dec. 11 ______%
Dec. 12 ______%
Dec. 13 ______%
Dec. 14 ______%
Dec. 15 ______%
Dec. 16 ______%
Dec. 17 ______%
Dec. 18 ______%
Dec. 19 ______%
Dec. 20 ______%
Dec. 21 ______%
Dec. 22 ______%
Dec. 23 ______%
Dec. 24 ______%
Dec. 25 ______%
Dec. 26 ______%
Dec. 27 ______%
Dec. 28 ______%
Dec. 29 ______%
Dec. 30 ______%
Dec. 31 ______%
Total ______%

The total percentage must equal 100%

SALES RESULTS

How much were you over or under last year's December's sales as a percentage?

Over __________% Below __________%

If you are new to this business this year, give any notes on how you projected your sales for December:

______________________________________________________________________

OPERATIONS

Are you open extended hours for more than ten days of the month? ___________

Are you open on one or more Sundays during December? ___________

Please provide your comments regarding your store hours: ______________________

______________________________________________________________________

MARKETING

Do you do any marketing that you felt has helped your store sales during December? If so, explain what and why: ________________________________________________

______________________________________________________________________

CARRIER-RELATED QUESTIONS
1. Do you have a The UPS Store near you? _______
How did the The UPS Store affect you? Up Sales ___ Down Sales ____
Make comments on why you think this has affected you:

______________________________________________________________

2. Do you have a FedEx/Kinko's Store near you? _______
How did the FedEx/Kinko's Store affect you? Up Sales _ Down
Make comments on how this has affected you.

______________________________________________________________

3. What is your preferred small carrier? _____________

Why? ________________________________________________________

WORLD & LOCALIZED EFFECTS

Let us know what world or local happenings have affected your business. Use another sheet, if necessary, to give your comments.

What do you think affected your sales the most during December 2004?

____ Natural Disasters _____________________________________________

________________________________________________________________

____ City changes (lay-offs, major corporations moving, etc.) ______________

________________________________________________________________

____ Carrier Changes _____________________________________________

________________________________________________________________

____ Store issues, such as employees or other operational systems ________

________________________________________________________________

____ Other: _____________________________________________________

Please let us know any other comments that you may have that may apply to your experience during December 2004.

________________________________________________________________

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