Consulting Services
How to Open Mail Box Stores and Packing and Shipping Business
Packing and Shipping Training  and Consulting Services for Mail Box Stores, Businesses, and Mailbox Stores
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PACKING AND SHIPPING CONSULTING SERVICES
Fran Songer Scarborough

Services:
Complete turnkeys, which means that you tell us what you need, and we provide a store that is ready to run. Of course, no store will open without training. Expect constructive critical advice, since that is our job. Please see How to Open a Mail & Parcel Center: Tips from a Consultant first in order to answer your major questions.

Overall the services include packaging & shipping training, large freight training, bookkeeping, accounting, merchandising, sales, advertising, employee relations, customer service training, store design, store locating, store operations, and most importantly, consulting on whether or not you should open a mail and parcel center.

Fran and her partner, Rutledge, consult with each other on each client's objectives.

Other consultants and contractors who we know are knowledgeable and professional assist with construction and training.

Fran Scarborough's Vita:
Fran's business life has centered around operations, sales, marketing, and customer service. She worked in a family-owned grocery store starting at age eleven and worked other retail, sales, and corporate jobs continuously since this time.

Before and during college, she worked for Campbell's Soup/Pepperidge Farm for six years. She was a store manager and assistant to opening stores in Texas and Atlanta. She learned the precious art of good operations and customer service from this fine company, in addition to earning a regional sales award for highest increase in sales.

Fran's education was a reflection of what she wanted to do in her work life. While supporting herself and working her way through college, Fran earned many college honors. She wrote her thesis on Interdependent Learning and Interracial Relations. Her thesis supported the fact that college students learn best when they teach each other, as opposed to learning alone, regardless of their skin color, national origin, their prejudice towards others, or other variables. Her thesis has been reprinted in several languages. You can find it online at the Georgia State University web site under Fran Songer, The Effect of An Interdependent Learning Environment on Prejudice in College Students.

After college, Fran became a manager for Steak & Ale Restaurants (owned by Pillsbury at this point). She then moved onward to become a Food & Beverage Manager for a luxury suite hotel chain (formally Guest Quarters). GQ promoted her within five years to several positions: Director of Meetings & Banquets, Sales Director, and then to Marketing Director. The Marketing Director position moved her to Charlotte, North Carolina to assist with the expansion of a hotel.

In North Carolina, she met Rutledge and helped him with his packaging and shipping multiple-stores plan. She applied what she knew from the corporate world to this new industry while overseeing multi-store operations, new store openings, personnel, bookkeeping and accounting, sales, and marketing. Within two years, she increased the net income by 287%.

She continued on with her education to expand on what she knew and to learn new aspects of business such as personnel law, accounting, web design, video production, and more advanced techniques in sales and marketing.

She started Vision Alliance Network in 1996 after being an international export agent for two years. Also, she and her husband and partner, Rutledge have been consulting for six years to share what they know.

She and Rutledge have won five national awards in this industry while working with a franchise. In addition, they were voted as the vendor with the best products and services at the Associated Mail & Parcel Centers National Convention in 2004. This was an award voted by the members at the convention, which to them is the highest award, so they are most appreciative. Fran and Rutledge are AMPC Certification Program trainers.

They still believe in the concept that the customer comes first. Before implementing policies, they first put themselves in the customers' point of view. "Without our customers, we wouldn't have a business," Fran states. "Our company policy is to make each customer glad that they called us."

Fran invites you to become a part of this enthusiasm for good business life. Visit our Main Page for Products or our Consulting Main Page . Also, please see our Store Articles and Free Store Signs to assist you with your business.

Email Fran, or send a personal email to fran@visionalliance.com. Make the subject title of your email "Pack Ship Request" so that it will be detected as non-spam.

Also, you can contact Fran toll-free at 866-365-8988.

TRAINING PRODUCTS
STORE SERVICES
COMPANY INFORMATION

One of my employees and I spent three days . . . . The training was unquestionably the very best I could have ever received. It was extremely informative and quite active . . . . The on site training . . . was worth more than a thousand business books and manuals . . . .
-- Marcela Bodkin
Mailboxes Express

Current Status on Consulting:

We are booked until June 30, 2006. Please contact us via email (make subject title "Pack Ship Request"), and we will try to find you a consultant for your needs.

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